Most Popular cases

Authors: Raghuram, G;

Reference No: MAR0314 Pages: 8 Published on: 24, June, 1998

Abstract: This case focuses on the after sales service (experience) that a customer of a luxury car received. The implication on customer perceived costs and system for source improvements are discussed. ... More

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Authors: Desai, Bhupat M;

Reference No: CMA0767 Pages: 7 Published on: 1, January, 1998

Abstract: Modernization of paddy processing is important for higher efficiency. The case posts a problem of choosing one of the stages for a given amount of investment. It provides information to resolve this problem in the context of spread of HYVs in new areas and more enabling macro policy environment for ... More

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Authors: Manikutty, S; Raghuram, G;

Reference No: PSG0067 Pages: 27 Published on: 23, February, 1994

Abstract: This case emphasizes the decision making process of infrastructure investments for the two modes of transportation of petroleum products between Kandla Port and North West India. Indian Oil Corporation made a proposal in 1981 for a new pipeline between Kandla and Bhatinda, in order to cater to the increased projected traffic ... More

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