Reference No: MAR0416(A)Pages: 28Published on: 21, September, 2010
Abstract: The case tries to capture the dynamics of growth of a diversifying financial services company in the Indian context through the years 1996 to2009. The company moved through four phases expanding its products and services., It studies and evaluates how the firm used various forms of communication and internal procedures; and ... More
Reference No: OB0207Pages: 2Published on: 18, March, 2011
Abstract: The case deals with leadership challenges faced by the manager of a medium-sized branch of a bank. The manager is enthusiastic about enforcing discipline in his branch by applying principles he has learned in an executive development programme. Different responses by different subordinates force the manager to reflect on his ... More
Reference No: OB0208Pages: 2Published on: 18, March, 2011
Abstract: The case describes a situation in which a people-oriented manager is surprised by the unexpected reaction of his team members to his work-related demands. The reluctance of his team members to cooperate during a particularly busy time prompts the manager to revisit some of his assumptions and examine the appropriateness ... More
Reference No: RJMC0016Pages: 7Published on: 31, March, 2011
Abstract: The government school located in a resettlement colony of Delhi, had children who were first- generation learners from low income families. The school had high drop-out and high failure rate. A new principal took charge and initiated steps to establish personal rapport with children, motivated teachers to be more involved ... More
Reference No: RJMC0019Pages: 23Published on: 28, March, 2012
Abstract:
The case describes changes brought about in academic and administrative aspects of the Directorate of Education, Delhi, after Ms. Rina Ray, a new secretary of education, took over. When she joined office, the overall enrolment in government schools, numbering more than 900, had been declining and less than 50% of children were ... More
Reference No: CMHS0020(A)Pages: 12Published on: 11, July, 2012
Abstract: Dr. Alexander Thomas, CEO, Bangalore Baptist Hospital invited one of the case writers to his hospital to develop a case study. " By God's grace our hospital has grown from an 80 bed secondary care centre to a multi super specialty hospital over the years. We have been awarded the "Excellence in ... More
Reference No: RJMC0024Pages: 11Published on: 31, July, 2012
Abstract: The case is about a secondary school located in Ralegan Siddhi village in Ahmednagar district of Maharashtra state. The school has a policy of giving priority in admission to children who have either failed or have been expelled from other schools on the ground of indiscipline. Such children, who constitute ... More
Reference No: COMM0009Pages: 31Published on: 27, August, 2012
Abstract: As a new corporation, the Delhi Metro (DMRC) began its relationship with the media, with a clean slate, and its care with the public relations function made for the establishment of a very cordial relationship with the print media and led to positive image building in the public eye. However, ... More
