Theka Coffee: Cold Brew Getting Hotter?

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Abstract

The present case describes the positioning and growth dilemma faced by Bhupinder Madan and Abhishek Acharya, founders of Theka Coffee, a coffee start-up in western India. Theka Coffee envisioned affordable and easy availability of “fresh cold brewed 100% Arabica coffee”. After a successful launch, scaling up to 14 cafes and a subsequent beating because of the COVID-19 pandemic, the company witnessed a resurgence and marked its presence in 15 states across India. These outlets operated through carts and kiosks, which involved very little capital expenditure. In January 2022, the founders pitched Theka Coffee on an Indian television show, which helped them gain popularity and led to their growth through the franchise business model. They sold 25% of their shares to finance the establishment of Theka Coffee as a national brand. The company expanded to several Indian states, operating on a hub and spoke model with 28 hubs across India. It aspired to become a ₹1 billion company by the end of 2023. The founders faced a crucial challenge: how should they position the brand in other markets for future growth? In addition, the company also had to finalise whether they should go for a franchise-based model of expansion or open company-owned outlets. The founders' long-term growth plans, thus, centred on product line expansion, franchising and brand positioning.

Additional Information

Product Type Case
Reference No. MAR0545
Title Theka Coffee: Cold Brew Getting Hotter?
Pages 14
Published on Jul 4, 2024
Year of Event 2023-24
Authors Dayal, Smita; Nerlekar, Varsha; Roy, Subhadip;
Area Marketing (MAR)
Discipline Innovation and Entrepreneurship, Marketing, Strategic Management
Learning Objective 1. Understand the business model of a company and how a successful value proposition is embedded with respect to the company and stakeholders. 2. Address the challenges associated with expansion plans of start-ups operating at the regional level in emerging economies. 3. Recognise the role of a brand positioning strategy of a speciality coffee brand for different markets. 4. Discuss and debate the advantages and disadvantages of a franchisee based model of business growth.
Keywords Brand-positioning; Franchising; Up-Scaling; Business Model Canvas; Coffee
Country India
State Gujarat
City Ahmedabad
Organization Theka Coffee
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