Sundaram Medical Foundation: Excellence in Community Health Care Delivery

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Abstract

SMF is secondary care medical facility created to provide quality health care at an affordable price (or value for money) to the middle class Indian population. This facility is a realization of the passion of the founder to provide quality health care at affordable price to the middle income group population. The case describes in detail the organizational drivers which lead to lower health care delivery cost at SMF and hence the flexible variable pricing option. The write up provides a detailed description of the health care delivery system at SMF. Adequate information on organization structure, Medical and Para medical staff, their recruitment, compensation, use of Information Technology are included. A brief background information related to Medicare facilities in the Indian context is provided to appreciate the industry sectors. The case also presents the dilemma in maintaining the focus nature of SMF. Issues related to succession planning, ability to retain and contribute to the founder's vision are also discussed.

Additional Information

Product Type Case
Reference No. BP0300
Title Sundaram Medical Foundation: Excellence in Community Health Care Delivery
Pages 23
Published on Aug 26, 2005
Year of Event 2005
Authors Ravichandran, N;
Area Strategy (STR)
Country India
City Chennai
Organization Sundaram Medical Foundation, Dr. Rangarajan Memorial Hospital
Courses Strategy Formulation and Implementation (SFI), Competence, Capabilities and Competitive Strategy (CCCS)

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