Abstract
Stakeholders Empowerment Services (SES), is a not-for-profit proxy advisory firm based in Mumbai, India, with over 40 employees. Founded by Jitendra Nath Gupta (JNG), SES primarily aimed to protect investors from corporate scandals by providing research-backed voting recommendations. JNG assembled a unique team with about 73% of employees coming from underprivileged backgrounds who initially lacked knowledge of the proxy advisory industry. JNG’s HRM model, based on common good principles and personal values, trained these employees to deliver highly competitive output. SES emphasized on a passion for learning, integrity and transparency withing a flat hierarchical structure, over formal degrees. The case concludes with JNG’s strategic decision to reduce his operational role. However, it raised the question of whether the team was prepared for JNG’s exit and if the distinct HRM model were to continue to serve as the foundation after his departure.
Additional Information
| Product Type | Case |
|---|---|
| Reference No. | HRM0264 |
| Title | Shaping HRM Practices in SES: Where People Love to Learn, Work and Live |
| Pages | 31 |
| Published on | Feb 24, 2025 |
| Year of Event | 2022-2024 |
| Authors | Varkkey, Biju; Shah, Virangi; |
| Area | Human Resource Management (HRM) |
| Discipline | Human Resource Management |
| Learning Objective | Upon case completion, students will be able to: • Understand different approaches to HRM: Outside-in and Inside-out approach • Examine HRM practices through the lens of Sustainable Human Resource Management theory • Understand principle of Common Good HRM and the impact of benevolent HRM attributions on employees • Differentiate between HRM practices in a professional service firms and traditional manufacturing firms • Understand characteristics of HRM in small sized high performing organisations and how to mitigate some of their negative effects • Explore factors that contribute to employee learning in small organisations • Examine how common good HRM practices can nurture employee resilience • Exploring “Love+Work designs5” • Understand the concept of servant leadership and its impact on HRM policies and practices and organisational outcome |
| Keywords | Sustainable HRM; Common Good HRM; High Performance Organisation; Employee Resilience; Work Designs; Employee Engagements |
| Country | India |
| State | Maharashtra |
| City | Mumbai |
| Organization | Stakeholders Empowerment Services |
| Access | For All |
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