A top executive with experience in the manufacturing business of a multinationals consumer goods subsidiary and Government of Indias international trading company is appointed by the Finance Ministry to the top post of a large nationalized bank. The case highlights the dilemma this executive faces in reconciling sharply differing views held by national policy makers about the role of nationalized banks in the Indian economy. As a professional manager, this executive has also to decide on an approach to bringing about change in an organization that, like most other Indian banks, has been cast in the traditional mould.