NASSCOM: Is it time to retrospect and reinvent

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Abstract

The case traces the genesis of NASSCOM and presents a decision situation faced by the new president who has to formulate a road map in the light of changed circumstances. NASSCOM has been an exemplary trade association. However, it faces challenges that can jeopardize the future if the industry. While the challenges do not have short term effect on the growing Indian IT-BPO industry, as the active industry ally NASSCOM's new leader has to ensure long term success of IT-BPO industry. The case can be best used to understand the IT industry dynamics through the eyes of an exemplary trade body and also understand how a trade association in emerging economies can play an important role to fill institutional voids.

Additional Information

Product Type Case
Reference No. BP0368
Title NASSCOM: Is it time to retrospect and reinvent
Pages 26
Published on Mar 26, 2014
Year of Event 2010-13
Authors Karthik, D; Upadhyayula, Rajesh S.;
Area Strategy (STR)
Keywords Indian IT INdustry; Institutional Voids; Trade Association; IT Products; IT Services
Country India
Organization NASSCOM
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