Abstract
Mysore Saree Udyog is an iconic, family-run retail store in Bangalore for sarees, fabric and other Indian traditional wear. The success of the store rests on the family’s merchandising skills and the delivery of a personalised in-store experience, both of which are difficult to replicate. The next generation of the family has a larger vision and does not want to be involved in day-to-day operations. The founders have concluded that the best way forward is to professionalise and expand geographically, but they are worried about the associated risks. The case offers insights into a structured approach for family businesses to build a professional culture and maximise enterprise value while minimising risks.
Additional Information
| Product Type | Case |
|---|---|
| Reference No. | ADCLOD0002 |
| Title | Mysore Saree Udyog: Establishing a culture of professionalism in family business |
| Pages | 21 |
| Published on | Nov 7, 2022 |
| Year of Event | 2020-2021 |
| Authors | Kumar, Manoj; |
| Area | Ashank Desai Centre on Leadership and Organisational (ADCLOD) |
| Discipline | Human Resource Management, Marketing, Operations Management, Organizational Behaviour, Strategic Management |
| Sector | Trade |
| Learning Objective | Understand why family businesses need to professionalise. Understand the challenges faced by family businesses when they begin to professionalise. Determine a structured approach to maximise Enterprise value in family businesses and increase the chances of success. Create and use the Customer Experience Journey (CEJ). Understand the challenges specific to professionalising family businesses in lifestyle industries, in which aesthetics, merchandising, and customer experiences play a major role. |
| Keywords | Family Business; Professionalization; Leadership; Growth Strategy; Succession Planning; Structures & Processes |
| Country | India |
| State | Karnataka |
| City | Bangalore |
| Organization | Mysore Saree Udyog LLP |
| Access | For All |
| supervisor | Karna, Amit |
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