magicpin: Big is not Bad. But Local is Better

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Abstract

magicpin was a multisided platform that enabled users to discover online and offline offers from merchants and brands through the magicpin app, and to earn rewards and cashback. magicpin facilitated an increase in the sales of partner merchants and brands by diverting consumer traffic, and was paid by the merchants and brands if performance guarantees on an increase in sales were achieved. In its “mission to make hyperlocal magical,” magicpin introduced a “phygital” service that enabled users to browse online offers from local offline merchants, check the availability of the merchandise in nearby stores, pay using magicpoints, and pick up the product from the store or have it delivered home. As the company sought to attract users that valued the shopping experience rather than deals, Anshoo Sharma, co-founder and Chief Executive Officer (CEO) of magicpin, was considering releasing a “manifesto” that explained the distinctiveness of magicpin’s offering and reinforced its mission.

Additional Information

Product Type Case
Reference No. MAR0536
Title magicpin: Big is not Bad. But Local is Better
Pages 26
Published on Sep 25, 2023
Year of Event 2022
Authors Mukherjee, Saral; Abichandani, Anjali;
Area Marketing (MAR)
Discipline Marketing
Learning Objective The case enables students to • Critically evaluate what makes a service “magical” • Understand the business model of a multisided platform serving users, merchants and brands • Discuss the meaning of positioning in the context of a multisided platform • Understand the value of a manifesto in communicating a revolutionary spirit to all the stakeholders
Keywords Postioning; Hyperlocal; Promotion; Multisided Platform; Manifesto; Performance Marketing
Country India
State Haryana
City Gurgaon
Organization Samast Technologies Pvt. Ltd
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