Latest published cases

Authors: Varkkey, Biju;

Reference No: P&IR0210 Pages: 6 Published on: 30, October, 2012

Abstract: Minu was a star performer at Bless Eye Clinic Ahmedabad and was promoted as the front-office coordinator. Lately her performance was a concern and complaints had come in. She was observed using facebook on her PC during breaks and often glued to her smart phone during work hours. Later it ... More

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Authors: Laha, Arnab Kumar; Das, M Sumita;

Reference No: P&IR0203 Pages: 14 Published on: 4, March, 2008

Abstract: The knowledge process outsourcing (KPO) industry employs some of the most highly skilled knowledge workers in India. The employees in this industry are mostly post-graduates and come from diverse backgrounds?engineering, economics, statistics, management, commerce, sciences,etc. Being an industry of recent origin the career paths of the employees in ... More

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Authors: Monippally, M M;

Reference No: COMM0004 Pages: 11 Published on: 11, September, 2006

Abstract: This case is about the way Pragati Software Private Limited, a small but profitable software training company set up in Mumbai by an alumnus of Indian Institute of Management Ahmedabad sent away half its employees in three rounds of layoff in its tenth year. ... More

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