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Latest published cases

List of Latest Published Cases

  1. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

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  2. Kemp's Corner Filling Station: Resolving Ownership Conflict

    Authors: Maheshwari, Sunil Kumar; Dixit, M R; Jain, Abhinandan K; Bhat, Ramesh;

    Reference No: P&IR0199 Pages: 5 Published on: 14, July, 2006

    Abstract: This case describes a complex situation of a Benami Dealer that Sales Officers frequently face in their roles. The case describes the background of the situation and leaves it open to the class to generate options and make choices. ... More

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  3. Rejuvenation of Scooters India Ltd.

    Authors: Maheshwari, Sunil Kumar;

    Reference No: P&IR0185 Pages: 26 Published on: 27, February, 2002

    Abstract: Scooter India Ltd., a government of India owned enterprise, secured the license to produce two wheelers at a time when its demand far exceeded supply in the country. Government of India, the owner of the company, controlled the industry. Yet, the company could not report profits for nearly 25 years since ... More

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  4. Maruti Udyog Limited: Industrial Unrest of 2000

    Authors: Maheshwari, Sunil Kumar;

    Reference No: P&IR0183 Pages: 10 Published on: 9, November, 2000

    Abstract: Case presents the events related to Industrial Unrest at Maruti Udyog Limited in 2000. Issues related to incentive policies, role of external unions and political leadership is presented in the case. The case is also a reflection of historical perspective of Industrial Relations. The changed economy of the country has made ... More

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  5. Holiday Planners and Resorts Limited

    Authors: Chhokar, Jagdeep S;

    Reference No: OB0182 Pages: 14 Published on: 1, January, 1990

    Abstract: The case centres around correspondence between three middle managers of an organization -- Holiday Planners and Resorts Ltd. The manager who initiated the correspondence was supposed to be coordinating a particular project. The other two managers were expected to contribute to the project, though they belonged to a different division. ... More

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  6. Natural Resources Corporation Limited: Organization Structure (B)

    Authors: Chhokar, Jagdeep S; Dixit, M R;

    Reference No: OB0184(B) Pages: 14 Published on: 1, January, 1990

    Abstract: This case describes the organizational structure and systems of Natural Resources Corporation and the feelings of the people working within these. A team of consultants appointed by the company is required to evaluate these organizational arrangements and make recommendations to the newly appointed managing director of the company. As background ... More

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  7. Natural Resources Corporation Limited: People Management (C)

    Authors: Chhokar, Jagdeep S; Dixit, M R;

    Reference No: OB0184(C) Pages: 16 Published on: 1, January, 1990

    Abstract: This case describes the various systems like recruitment, training, performance evaluation, and control used by Natural Resources Corporation to manage its people and the feelings of the people working at different levels in the company. A team of consultants is required to evaluate the people management processes in the company ... More

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  8. SEWA: A Trade Union with a Difference

    Authors: Bhatnagar, Deepti;

    Reference No: OB0173 Pages: 31 Published on: 1, January, 1988

    Abstract: SEWA, or the Self?Employed Women's Association, is a trade union devoted to the cause of the upliftment of poor, self?employed women. Unions are often known as protest organizations aimed at wrestling maximum advantages from the employers for their worker? members. SEWA as a trade union has pitched itself ... More

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  9. Personnel Policy in Bharatdarshan Enterprises

    Authors: Verma, Pramod;

    Reference No: P&IR0170 Pages: 12 Published on: 1, January, 1985

    Abstract: The case refers to the personnel policies of a large organization engaged in the tourism and hotel industry. Some of the major problems arising from the nature of the business are highlighted. The economic and social constraints on human resources management are also revealed by the case. ... More

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  10. Thaneswar Primary Health Centre I

    Authors: Gupta, V K;

    Reference No: PSG0001 Pages: 10 Published on: 1, January, 1981

    Abstract: This case investigates the variables that characterize human relations in a PHC. It describes the functions and position of each official at the PHC level and their relationships, and traces the patterns of conflict and adjustment. ... More

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  11. Perumal Industries Limited **

    Authors: Rao, T V;

    Reference No: OB0113 Pages: 10 Published on: 1, January, 1980

    Abstract: Demonstrates the techniques used by the working class to express their resentment, to the management, on bonus issues, as well as the techniques used by top management to resolve such conflicts. In resolving conflicts there is a need for top management to think of long?term implications. In this case, ... More

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  12. Indian Airlines: Personnel

    Authors: Monappa, Arun; Bashyam, S;

    Reference No: P&IR0003 Pages: 23 Published on: 1, January, 1980

    Abstract: The Administrative Reforms Commission recommended that the personnel function in public enterprises should be strengthened. In a number of organizations, what was once a record keeping, welfare and IR-oriented department, the Personnel Department has become proactive, professional and progressive. This case is an attempt at understanding the evolution of the ... More

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  13. H.K. Industries Limited

    Authors: Menon, C D;

    Reference No: BP0130 Pages: 13 Published on: 1, January, 1978

    Abstract: The case traces the domestic enquiry into the charge against a delinquent employee through the stages of preliminary investigation, charge sheet, recording of evidence, and findings of the enquiry officer culminating in punishment. ... More

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  14. Food Corporation of India (D)

    Authors: Kulkarni, G R;

    Reference No: BP0091(D) Pages: 18 Published on: 1, January, 1976

    Abstract: Focuses on the personnel policy and organizational structure. ... More

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