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Latest published cases

List of Latest Published Cases

  1. Crafting a Vision and Mission Statement for the Competition Commission of India

    Authors: Sharma, Sunil; Varkkey, Biju;

    Reference No: BP0392 Pages: 11 Published on: 31, March, 2016

    Abstract: The Government of India established Competition Commission of India (CCI hereafter) through an act promulgated in 2002 to shift regulatory focus from curbing monopolies to promoting competition. The organization became fully functional in 2009 and gained recognition for its proactive stance when it slapped a penalty of Rs. 6400 crore on eleven cement ... More

  2. Cummins Generator Technologies India Limited: Building India's First Green Factory

    Authors: Varkkey, Biju; ; Soman, Chetan;

    Reference No: PROD0308 Pages: 29 Published on: 19, March, 2016

    Abstract: Cummins Generator Technologies India Limited (CGTIL) was in the process of setting up a world-class factory at Ranjangaon based on "lean" production principles. The project team, however, went a step ahead and married "green" with "lean". While lean is about taking the system inefficiencies out, the green is about harmony ... More

  3. From Offer Letter to Resignation Letter

    Authors: Agarwal Promila;

    Reference No: P&IR0228 Pages: 11 Published on: 5, May, 2015

    Abstract: Ostensibly the case is about an employee resigning from the organization due to lack of support, job clarity, and information about reporting structure. It addresses issues of socialization process, performance appraisal, and communication issue between colleagues in a consulting organization. The case serves as medium for diagnosis and action planning ... More

  4. Social Networking during Office Hours

    Authors: Varkkey, Biju;

    Reference No: P&IR0210 Pages: 6 Published on: 30, October, 2012

    Abstract: Minu was a star performer at Bless Eye Clinic Ahmedabad and was promoted as the front-office coordinator. Lately her performance was a concern and complaints had come in. She was observed using facebook on her PC during breaks and often glued to her smart phone during work hours. Later it ... More

  5. Managing Talent at Lupin Limited

    Authors: Kirti Sharda;

    Reference No: OB0209 Pages: 21 Published on: 9, June, 2011

    Abstract: Lupin, a transnational pharmaceutical company, had put in place a talent management process to ensure achievement of its ambitious organisational goals. The company emerged successful in creating acceptance for talent management in the organisation. But a few challenges persisted, most critical of them being: how do you manage talent in ... More

  6. I am Omnipresent

    Authors: Varkkey, Biju; Mrinmoy Majumder;

    Reference No: P&IR0209 Pages: 3 Published on: 1, June, 2011

    Abstract: Shweta, Head, India Operations of FV IT Labs, was facing a decision dilemma. While she was aware of irrational behaviour on part of the founder and CEO of the company at times, there seemed to be nothing she could do about it. From trivial matters like bill payments to approval ... More

  7. Branded with Allegations: Labour Rights Violation in the Supply Chain

    Authors: Varkkey, Biju; Majumder, Mrinmoy;

    Reference No: P&IR0208 Pages: 4 Published on: 29, September, 2010

    Abstract: A garment manufacturing company located at Gurgaon, Haryana associated with Marks and Spencer (M&S), a large retailer was in the news when The Observer of London exposed the near sweatshop conditions existing in Indian factories. The company and the retailer were accused of violating Ethical Trading Initiatives (ETI) and ... More

  8. Yashoda Interventions

    Authors: Joshi, Sanjay; Ramani, K V; Mavalankar, Dileep;

    Reference No: CMHS0006 Pages: 7 Published on: 10, May, 2010

    Abstract: Yashodas in the maternity wards are a source of support to women at the time of childbirth. Yashodas ensure that mothers and newborns stay for at least 48 hours at the institution so that health care services such as immunization, nutrition and hygiene are provided. The case highlights the issues faced ... More

  9. Village Health and Nutrition Day (VHND)

    Authors: Joshi, Sanjay; Ramani, K V; Mavalankar, Dileep;

    Reference No: CMHS0005 Pages: 6 Published on: 10, May, 2010

    Abstract: Inter-sectoral convergence between Health and Nutrition activities is the focus of the Village Health Nutrition Day (VHND) programme under NRHM of the Ministry of Health and Family Welfare, Government of India. The ASHAs, Angan Wadi Workers, Auxiliary Nurse Midwives and the Panchayati Raj Institute members work as a team to ... More

  10. Bank of Baroda's Branding Exercise (B)

    Authors: Sharma, Meenakshi;

    Reference No: COMM0006(B) Pages: 12 Published on: 26, February, 2010

    Abstract: The case deals with the steps taken to strengthen the internal communication channel in order to bring about employee engagement during the branding exercise of the bank in 2005 and to make it a deep change of style of business rather than only a change in logo and colours. ... More

  11. Launching a new DCF Branch at Aviva Life Insurance Co India

    Authors: Varkkey, Biju; Joy, Roshni;

    Reference No: P&IR0207 Pages: 22 Published on: 31, March, 2009

    Abstract: The Indian Insurance Industry is facing tough times not only in the business front but also in attracting and retaining talent in the sales function. Aviva India had re-entered the Indian life insurance market in 1995, but started business operations a few years later. In addition to the bank assurance business ... More

  12. Oil and Natural Gas Commission: Towards a Blueprint for Knowledge Management (A)

    Authors: Verma, Sanjay; Dixit, M R;

    Reference No: BP0324(A) Pages: 15 Published on: 21, October, 2008

    Abstract: The case explores ONGC, an Indian Crude Oil producing company. In 2008, two executives of ONGC Mr Rajagopala Rao and Mr Debashish Das were contemplating implementation of Knowledge Management System in their organization. Though the company had already implemented various IT and KM initiatives, it was going through a tough phase ... More

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