Dredging Corporation of India (DCI) catered to about 50 percent of the dredging requirements in India, most of which were at the major ports. This market share had dropped from a 95 percent level, over the past few years, due primarily to liberalization and ports moving away from a nomination basis to a competitive bidding basis. This has brought in a challenge for the top management, to reorient the organization. In this context, the main areas of concern were the role of the project office, technology (for dredge operations), maintenance management (including spare parts), staffing (including behavioral issues), and interfacing with the customer (including measurement, and the tendering and bidding issues).