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Authors: Gupta, Parvinder; Gupta, Nirmal;

Reference No: OB0196(C) Pages: 5 Published on: 16, January, 2006

Abstract: The case adds to the data presented in cases "Midnight Flight (A)" and "Midnight Flight (B)". A couple was denied boarding a flight for which they had confirmed booking. They had to travel onwards by a train to reach their destination. Now their entire schedule was in a mess as ... More

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