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Authors: Jain, Rekha;

Reference No: IS0138 Pages: 16 Published on: 6, February, 2019

Abstract: The Integrated Financial Management System (IFMS) of the Gujarat government was a complex system that spanned multiple departments and stakeholders. It had been operational since 2009. However, over time, the underlying technology had become obsolete and the government wanted to upgrade to IFMS Phase-II on a new platform and provide additional ... More

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Authors: Jain, Rekha;

Reference No: IITCOE0007 Pages: 26 Published on: 30, May, 2019

Abstract: The case highlights the design, process changes and implementation challenges deploying web-based solution for property registration - Stamps and Management of Property and Documents Application (SAMPADA) in 2015 in Madhya Pradesh, India. SAMPADA was developed and implemented under the initiative and leadership of the then Inspector General Registration and Superintendent of ... More

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Authors: Jain, Rekha;

Reference No: IITCOE0008 Pages: 15 Published on: 30, December, 2019

Abstract: This case brings out the role of institutions and corporate governance issues in regulatory/policy organisations in the telecom sector. Spectrum is a critical input for mobile services, the economic growth driver. The Indian government, like other governments, attempted to move to a more flexible spectrum governance regime and introduced ... More

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Authors: Jain, Rekha;

Reference No: IITCOE0009 Pages: 13 Published on: 30, December, 2019

Abstract: This case focuses on regulatory institutions in a fast-changing evolving policy domain of the telecom sector in developing countries, which are typically characterised by a weak institutional environment, making operationalisation of new instruments that may require regulation across sectors difficult. The case highlights the criticality of appropriate regulatory design for ... More

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Authors: Jain, Rekha;

Reference No: CISG0001 Pages: 7 Published on: 1, January, 1992

Abstract: This case discusses the computerization process at Mudra Communications Limited. Specifically it highlights the experience an organization in implementing financial system in a Data Base Management System enviornment. It also helps to bring out potential area, problems and benefits of DBMS usage within organizations. ... More

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Authors: Jain, Rekha; Raghuram, G; Rao, M U M Varaprasada;

Reference No: CISG0004 Pages: 7 Published on: 1, January, 1992

Abstract: This Case focuses on the choice for system upgradation at the Secunderabad Passenger Reservation System. This is set in the context of increasing demand in the Secunderabad PRS, due to growth in Secunderabad based reservations and networking with other centres. Secunderabad based reservations would go up not only because of ... More

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Authors: Jain, Rekha;

Reference No: CISG0023 Pages: 13 Published on: 23, October, 1994

Abstract: The case describes the process of development and implementation of a major application namely the Computer Automated Services System (CASS) in Telekom Malaysia, Malaysia. CASS is an integrated application covering invoicing, billing, work order generation and fault monitoring, which has provided both, financial benefits and improvement in quality of services, ... More

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Authors: Jain, Rekha;

Reference No: CISG0024 Pages: 18 Published on: 11, January, 1995

Abstract: The case describes the IT portfolio in Bangkok Bank Limited, Thailand. It describes the organizational context and the associated IT concerns. It highlights the issues in the context of changing technology and a financial services market that is rapidly undergoing deregulation. ... More

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Authors: Jain, Rekha;

Reference No: CISG0025 Pages: 28 Published on: 11, January, 1995

Abstract: This case describes the major Information Technology applications in Manila Electric Company (Meralco). The case highlights the organizational context in which these applications have been developed. It discusses the scope, characteristics, computing platforms and the organizational issues involved in the implementation of these applications. It describes the changes in Manila's ... More

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Authors: Jain, Rekha;

Reference No: CISG0051 Pages: 13 Published on: 11, March, 1999

Abstract: Implementing an integrated information system such as Enterprise Resource Planning (ERP) promises tremendous benefits to the organization. However, there are several challenges and issues that organizations face while attempting to implement such a package. Examples include review of adoption of new business processes, integration of business processes across different departments, ... More

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Authors: Jain, Rekha; Raghuram, G;

Reference No: CISG0078 Pages: 18 Published on: 5, September, 2003

Abstract: In August 1999, Canto Systems Limited (CSL) won a contract to provide AHAAN Telecommunications Limited (ATL) with an integrated solution to cater to its building and accounting requirements. CSL partnered with various companies to provide the four modules that constituted the project within seven months of signing the contract. Neither did ... More

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