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Authors: Jain, Tarun; Manchanda, Om; Sam, Shreya;

Reference No: ECO0372 Pages: 22 Published on: 21, April, 2026

Abstract: Dr Lal PathLabs (DLPL) became one of India’s largest diagnostic service providers, building scale through a hub-and-spoke model, a broad franchise network and sustained investments in quality, automation and professional management. Over time, it evolved from a family-led laboratory into a publicly listed company with strong financial performance and ... More

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Authors: Chandwani, Rajesh; Sreekumar, Arun;

Reference No: CMHS0049 Pages: 9 Published on: 17, August, 2026

Abstract: This case narrates the innovative approach of Mumbai Oncology Care (MOC) to provide medical oncology services in a daycare facility. It was envisioned as a comprehensive medical oncology care facility that adopted an “oncologist first” approach to cancer treatment. The founders of the medical facility describe their service model as “ ... More

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Authors: Ravichandran, N;

Reference No: QM0277 Pages: 13 Published on: 29, March, 2017

Abstract: The case describes the hardships faced by Dr. Swati Bhargava, an academician when she was stranded in Kathmandu, Nepal after an earthquake in April 2015. The Kathmandu airport was closed for operations after the earthquake. Even though Dr. Bhargava had a confirmed ticket to Ahmedabad via Delhi from Kathmandu by an ... More

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Authors: Shah, Bhavin; Ravichandran, N;

Reference No: QM0282 Pages: 7 Published on: 12, September, 2018

Abstract: The case presents a customer’s experience during the purchase of a pair of shoes in an upmarket retail outlet of Bharat Footwear Limited (BFL), in Ahmedabad, wherein he was offered a discount coupon meant for shareholders, at a shared consideration of 60 (buyer) and 40 (agent). The customer needs to decide ... More

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Authors: Ravichandran, N; Radha, R.;

Reference No: QM0283 Pages: 9 Published on: 1, January, 1970

Abstract: A middle aged woman was advised hysterectomy based on the clinical symptoms presented by her. Hysterectomy was advised by an Oncology Gynecology surgeon. An experienced Urological Consultant advised against hysterectomy. Ms. Tara was confused and hence through a common friend reached out to a Gynecologist for a second opinion. The ... More

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Authors: Ravichandran, N; Radha, R.;

Reference No: QM0283TN Pages: 3 Published on: 24, October, 2018

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Authors: Ramachandran, K;

Reference No: BP0206(A) Pages: 14 Published on: 1, January, 1989

Abstract: The case describes the origin and growth of a Kerala-based bank to become one of the largest private sector banks in the country. The bank introduced a number of innovative schemes and expanded branch network all over the country and outside. Details of the different deposit schemes, organizational structure, and ... More

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Authors: Ramachandran, K;

Reference No: BP0207TEC Pages: 11 Published on: 1, January, 1989

Abstract: This note briefly discusses the method developed by Charles Kepner and Benjamin Tregoe on problem analysis and decision-making. The methods are formulated on the basis of two fundamental points: (1) Every problem is a deviation from some standard of expected performance. (2) A change of some kind is always the cause of ... More

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Authors: Ramachandran, K; Thomas, Philip S;

Reference No: BP0209 Pages: 12 Published on: 1, January, 1989

Abstract: Although Ace Industries Ltd. (AIL) is a 25 year old company, its chief executive is considering its rejuvenation through the implementation of the JIT (Just in Time) mode of management. A team of management students has carried out a preliminary JIT audit of AIL and presented its findings to the chief ... More

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Authors: Ramachandran, K;

Reference No: BP0210 Pages: 13 Published on: 1, January, 1989

Abstract: The origin and stabilization of a new enterprise entering readymade garments area are the themes in this case. Discussion covers all functional areas. ... More

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