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Authors: Verma, Vinay

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Alchemist Hospital
Authors: Ramani, K V; Verma, Vinay; Garg, Abhishek;

Reference No: CMHS0039 Pages: 10 Published on: 11, April, 2016

Abstract: Dr. Vinay Verma, the CEO of Alchemist Hospital has been observing long waiting lines for outpatient consultations. He was aware of the importance of outpatient service quality so as to retain the outpatients who required inpatient admissions. Even though the hospital has been handing as increasing number of outpatients over ... More

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