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  • Authors: Kavitha

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  1. Online Implementation of the RTE Mandate

    Authors: Ranganathan, Kavitha;

    Reference No: IS0139 Pages: 12 Published on: 18, June, 2019

    Abstract: This case chronicles the events in the life of a security guard who would like to enroll his five-year-old daughter in a private school under the Right to Education Act (RTE). Section 12(1)(c) of the RTE Act mandates that private schools reserve at least 25 % of their seats for children from ... More

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  2. Complex Problem Solving Exercises - Using Visual Basic for Applications

    Authors: Ranganathan, Kavitha;

    Reference No: CISG0127TEC Pages: 16 Published on: 22, December, 2014

    Abstract: While built-in spreadsheet features and functions can be used to solve a wide range of problems, certain more complex situations need extra functionality. These can be implemented by creating macros - which use visual basic commands to enhance the functionality of spreadsheets.The following problems have been developed to illustrate ... More

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  3. Problem Solving and Decision Making exercises using Spreadsheets

    Authors: Ranganathan, Kavitha;

    Reference No: CISG0126TEC Pages: 19 Published on: 22, December, 2014

    Abstract: This technical note contains a set of problems that have been developed with two goal: to provide real-life situations where spreadsheets can be used for finding solutions and as exercises to test your understanding of various spreadsheet features and functions. A basic understanding of MS-Excel and its built-in functions will ... More

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  4. Creating a Compelling Data Story - Inside a Search Engine's Ad Sales Strategy

    Authors: Ranganathan, Kavitha;

    Reference No: IS0140 Pages: 5 Published on: 1, October, 2020

    Abstract: The case revolves around a marketing/sales executive who works in the Ad Sales wing of a popular search engine. Over the course of the case, the protagonist realizes that their marketing strategy needs to refocus on a different vertical than the one they have been paying the most attention ... More

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  5. Creating Compelling Stories with Data: The Five-Pronged Approach

    Authors: Ranganathan, Kavitha;

    Reference No: IS0140TEC Pages: 7 Published on: 1, October, 2020

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  6. Zoom's Lightning Bolt Is Made of Clouds (A)

    Authors: Ranganathan, Kavitha; Pandey, Shreya; Kumar, Amit;

    Reference No: IS0141(A) Pages: 17 Published on: 31, March, 2021

    Abstract: This case documents the rise of Zoom as the virtual conferencing platform of choice for millions of people worldwide during the Covid-19 crisis. The case deals with Zoom’s meteoric ascent and the challenges (both technical and market related) the young company encountered on the way. The company had to ... More

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  7. Zoom's Lightning Bolt Is Made of Clouds (B)

    Authors: Ranganathan, Kavitha; Pandey, Shreya; Kumar, Amit;

    Reference No: IS0141(B) Pages: 7 Published on: 31, March, 2021

    Abstract: This case documents the rise of Zoom as the virtual conferencing platform of choice for millions of people worldwide during the Covid-19 crisis. The case deals with Zoom’s meteoric ascent and the challenges (both technical and market related) the young company encountered on the way. The company had to ... More

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  8. Customer Loyalty at Sky Airways

    Authors: Ranganathan, Kavitha;

    Reference No: IS0150 Pages: 6 Published on: 30, October, 2025

    Abstract: The case revolves around Zoya Hariri, an analyst who works in the Customer Feedback group of an upcoming airline based in India. When analysing changes in the Net Promoter Score, Hariri realised that the company was facing rising customer dissatisfaction. Although the overall NPS for the company had been increasing, ... More

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  9. Providing Connectivity for e - Literacy Project in Kerala (A)

    Authors: Rangnathan, Kavitha;

    Reference No: CISG0100(A) Pages: 6 Published on: 29, August, 2008

    Abstract: The government of Kerala embarked upon an e-literacy project with the aim of enabling every household to be able to use basic computer services. The pilot of this project was implemented in Malapuram district and involved establishing tele-centers across the district. The focus of this case is the identification of ... More

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  10. Providing Connectivity for e - Literacy Project in Kerala (B)

    Authors: Rangnathan, Kavitha;

    Reference No: CISG0100(B) Pages: 5 Published on: 29, August, 2008

    Abstract: The government of Kerala embarked upon an e-literacy project with the aim of enabling every household to be able to use basic computer services. The pilot of this project was implemented in Malapuram district and involved establishing tele-centers across the district. The focus of this case is the identification of ... More

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