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  • Authors: Chandwani, Rajesh

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  1. Bottled Water-Problem in Campus

    Authors: Chandwani, Rajesh; Varkkey, Biju; Kadamberi, Vidya;

    Reference No: HRM0240 Pages: 11 Published on: 5, February, 2019

    Abstract: The case is based on heated e-mail conversations connected to the delivery of clean bottled water in the campus of a reputed research institute in southern India. The exchange between Tara Sharma (Programme Manager) and Shreejith Nair (Group Head- Engineering Service and Estate) relate to the quality of services provided. ... More

  2. MILAAP - Crowdfunding for All: Helping Patients by Facilitating Philanthropy

    Authors: Chandwani, Rajesh; Vimalkumar, M; Singh, Jang Bahadur; Asthana, Sonal;

    Reference No: IS0142 Pages: 8 Published on: 15, November, 2021

    Abstract: Milaap is a popular medical crowdfunding platform in India, enabling interaction between those who want to raise funds and those who want to donate. To achieve the critical mass Milaap had to increase the trust among the donors and ensure a higher success rate of the campaigns. Milaap provided two ... More

  3. श्री मेहता की दुविधा : प्रदर्शन मूल्यांकन पर राजनीति का एक केस

    Authors: Chandwani, Rajesh; Varkkey, Biju;

    Reference No: P&IR0229-Hindi Pages: 13 Published on: 23, June, 2015

    Abstract: इस केस में भारत की एक बड़ी आईटी कंपनी एएक्सजेड के रीजनल हेड एच.आर. श्री मेहता की दुविधा का वर्णन किया गया है। श्री मेहता को एक कर्मचारी श्री राजेश कुमार की अपील प्राप्त हुई थी, जिन्होंने आरोप लगाया था कि उनके प्रबंधक श्री योगेश देसाई द्वारा उनका गलत मूल्यांकन किया गया था। देसाई और कुमार दोनों ने श्री मेहता के समक्ष अपने दृष्टिकोण प्रस्तुत किए हैं। जबकि श्री मेहता प्रदर्शन मूल्यांकन प्रक्रिया में श्री देसाई की चुनौतियों को समझते हैं, वे राजेश के बारे में भी चिंतित हैं, जो दुर्लभ कौशलों से सज्ज प्रतिभाशाली कर्मचारी हैं। दो कर्मचारियों से संबंधित इस केस के विशिष्ट मुद्दों के अलावा, श्री मेहता वर्तमान प्रदर्शन मूल्यांकन प्रणाली से उत्पन्न होने वाली समस्याओं के बारे में भी चिंतित हैं, विशेष रूप से एएक्सजेड द्वारा यूटीवीसी का अधिग्रहण करने के बाद, जिसमें एक बहुत ही अलग प्रदर्शन मूल्यांकन प्रणाली थी। इस केस से संगठनों में प्रदर्शन मूल्यांकन प्रक्रियाओं में बेल कर्व कार्यान्वयन और भेदभाव से जुड़ी चुनौतियों पर चर्चा करने का अवसर भी मिलता है। ... More

  4. Aravind Eye Hospitals in Chennai: Delivering Compassionate Care in Pandemic Times

    Authors: Mukherjee, Saral; Chandwani, Rajesh;

    Reference No: HRM0252 Pages: 17 Published on: 14, July, 2022

    Abstract: Aravind Eye Care System (AECS) exploited economies of scale to offer affordable eye care for masses, with a mission to eliminate needless blindness. Over the years, AECS had built a strong organisational culture based on compassion and service. The organisation had made its first foray into large metro cities by ... More

  5. Tinytrails: Tracking Tiny Milestones

    Authors: Sharma, Rajat; Chandwani, Rajesh ;

    Reference No: MAR0550 Pages: 11 Published on: 29, November, 2024

    Abstract: The Tinytrails mobile application was a comprehensive tool for parents designed to track and support the development of their children from birth to the age of two years. However, despite its potential benefits and the significant need for such a solution, the app did not gain the expected traction. This ... More

  6. Sujani: Attempts at Reviving a Craft

    Authors: Chandwani, Rajesh; Mukherjee, Saral; Meghrajani, Indra ;

    Reference No: MAR0548 Pages: 18 Published on: 18, December, 2024

    Abstract: The Government of India was making various attempts to revive the Sujani weaving craft. Craftspeople faced various challenges such as lack of demand, rising costs of raw material, unremunerative operations and disinterest among the younger generation in continuing with the craft. Only three families bearing the “Sujaniwala” surname practised the ... More

  7. Mumbai Oncology Care: Small is Beautiful

    Authors: Chandwani, Rajesh; Sreekumar, Arun;

    Reference No: CMHS0049 Pages: 9 Published on: 17, August, 2026

    Abstract: This case narrates the innovative approach of Mumbai Oncology Care (MOC) to provide medical oncology services in a daycare facility. It was envisioned as a comprehensive medical oncology care facility that adopted an “oncologist first” approach to cancer treatment. The founders of the medical facility describe their service model as “ ... More

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