Deals with the problem of establishing the aggregate production capacity of a small ceramics shop which manufactures a variety of ceramic articles. The case describes the production process, including the equipment used, and details of the various products manufactured (such as the number of articles per set, sizes, weights, number of firings required, etc). It focuses on determining the possible output of the electric kiln, and the other work centres. The shop capacity can be theoretically established once the product mix is specified. The case also provides randomly chosen data on past operations of the electric kiln, which enables empirical determination of the shop capacity for product mixes which are similar to the shop's past product mixes.