Abstract
In March 2026, Naveen Dubey, Assistant Vice President of the retail vertical at Alcostar Group, had to take a critical decision on The Liquor Estate, a highly successful concept that he had implemented in premium retail. By replacing stigmatised “Cage” shops with experiential boutique stores, he had unlocked high transaction values and a massive customer base of women, achieving a retention of 60%–70%. However, the annual licence auctions in Punjab and Chandigarh threatened the sustainability of the concept of The Liquor Estate. Investments of INR 30 lakh–50 lakh per store were risky because a licence could be lost after a year and high-performing sites triggered steeper government bids and competitor poaching. Ahead of the board presentation, Dubey weighed three strategic options for securing a sustainable advantage: doubling down, pivoting to a “Lite” model of INR 15 lakh, or aggressively locking properties. The board awaited the decision.
Additional Information
| Product Type | Case |
|---|---|
| Reference No. | MAR0563 |
| Title | Alcostar Group: Chasing “Dignity” in North India’s Liquor Retail |
| Pages | 24 |
| Published on | Sep 28, 2026 |
| Year of Event | 2026 |
| Authors | Gholap, Ritesh; Borah, Sourav Bikash; Chakraborty, Samantak; |
| Area | Marketing (MAR) |
| Discipline | Marketing |
| Sector | Trade |
| Learning Objective | • Understand how retail format choices may be driven by the regulatory and institutional environment and understand why a seemingly “inefficient” retail format may even be an optimal response to specific contractual conditions. • Understand how physical environment in a retail setting shapes consumer behaviour. • Understand how retail format may shape distribution power among various constituent of the value chain. • Understand the locus of retail brand equity. |
| Keywords | Alcoholic Beverage Retail, Retail Strategy, Servicescape, Brand Building, Regulatory Risk |
| Country | India |
| State | Punjab |
| City | Chnadigarh |
| Courses | MBA(PGP), MBA-FABM, MBA-PGPX, EEP, ePGP |
| Access | For All |
My Cart
You have no items
in your shopping cart.