Alcostar Group: Chasing “Dignity” in North India’s Liquor Retail

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Abstract

In March 2026, Naveen Dubey, Assistant Vice President of the retail vertical at Alcostar Group, had to take a critical decision on The Liquor Estate, a highly successful concept that he had implemented in premium retail. By replacing stigmatised “Cage” shops with experiential boutique stores, he had unlocked high transaction values and a massive customer base of women, achieving a retention of 60%–70%. However, the annual licence auctions in Punjab and Chandigarh threatened the sustainability of the concept of The Liquor Estate. Investments of INR 30 lakh–50 lakh per store were risky because a licence could be lost after a year and high-performing sites triggered steeper government bids and competitor poaching. Ahead of the board presentation, Dubey weighed three strategic options for securing a sustainable advantage: doubling down, pivoting to a “Lite” model of INR 15 lakh, or aggressively locking properties. The board awaited the decision.

Additional Information

Product Type Case
Reference No. MAR0563
Title Alcostar Group: Chasing “Dignity” in North India’s Liquor Retail
Pages 24
Published on Sep 28, 2026
Year of Event 2026
Authors Gholap, Ritesh; Borah, Sourav Bikash; Chakraborty, Samantak;
Area Marketing (MAR)
Discipline Marketing
Sector Trade
Learning Objective • Understand how retail format choices may be driven by the regulatory and institutional environment and understand why a seemingly “inefficient” retail format may even be an optimal response to specific contractual conditions. • Understand how physical environment in a retail setting shapes consumer behaviour. • Understand how retail format may shape distribution power among various constituent of the value chain. • Understand the locus of retail brand equity.
Keywords Alcoholic Beverage Retail, Retail Strategy, Servicescape, Brand Building, Regulatory Risk
Country India
State Punjab
City Chnadigarh
Courses MBA(PGP), MBA-FABM, MBA-PGPX, EEP, ePGP
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